Career Opportunities

The Residential Leasing Coordinator serves as a primary point of contact for prospective residents and helps manage the leasing process from initial inquiry through application and lease preparation.

The position requires someone who can manage multiple prospects, properties, applications, and priorities while maintaining professional communication and accurate records. Successful candidates will be organized, responsive, comfortable working independently, and able to take ownership of responsibilities through completion.

Responsibilities include:

• Responding promptly and professionally to prospective resident inquiries by phone, email, text, and online leasing platforms

• Maintaining guest cards, prospect information, and leasing activity in AppFolio

• Following up consistently with prospects and applicants throughout the leasing process

• Maintaining a working knowledge of available properties, rental rates, availability, qualification requirements, and leasing criteria

• Maintaining and monitoring residential rental listings for accuracy

• Coordinating rental applications and communicating with applicants regarding required information and next steps

• Working closely with the Residential Property Manager as applications move through review, approval, and lease preparation

• Monitoring leasing activity and identifying properties receiving limited inquiries or applications

• Tracking prospect feedback and recurring concerns that may be affecting leasing activity

• Coordinating with Property Management, Maintenance, and Turnover staff regarding property readiness and availability

• Maintaining accurate leasing records, notes, and documentation

• Following Fair Housing requirements and company leasing procedures

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The Commercial Property Administrator serves as an important point of contact for tenants while providing day to day administrative support to the Commercial Property Managers.

This position does not manage a commercial property portfolio. Instead, the Administrator supports the Property Managers by maintaining records, tracking open items, coordinating routine tenant matters, preparing correspondence, and making sure information and documentation are where they need to be.

Responsibilities include:

• Communicating professionally with commercial tenants regarding routine property and administrative matters

• Receiving tenant questions and requests, documenting them appropriately, and directing issues to the Commercial Property Manager or other appropriate team member

• Maintaining accurate tenant, lease, property, and communication records in Appfolio

• Maintaining tenant files and tracking required documents, including Certificates of Insurance and other lease related documentation

• Assisting with commercial tenant move-in and move-out administration

• Preparing routine tenant correspondence, notices, and other documentation at the direction of the Commercial Property Manager

• Tracking open items, deadlines, required tenant documentation, and follow up

• Coordinating keys, access, and other routine tenant needs

• Assisting with scheduling and administrative vendor follow up at the direction of the Commercial Property Manager

• Routing invoices and supporting documentation through the appropriate internal process

• Assisting Commercial Property Managers with property and tenant related administrative projects

• Maintaining organized electronic records so property information and communication are readily available to the Property Management team

• Following established company procedures and escalating matters requiring Property Manager review or direction

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